Got Questions?

Here are some resources for financial help and generally asked questions about CTC.

Caregiver Handbook 2025

Financial Support

Family Hope Foundation

8th Avenue Community Park
7086 8th Ave
Jenison, MI 49428
(616) 729-8833
Contact Form

Website

Small Steps in Speech

P.O. Box 134
Collingswood, NJ 08108
888-577-3256
info@smallstepsinspeech.org

Website

Commonly Asked Questions About Our Services

Do you accept insurance?

We accept many insurances, including:
– Aetna
– Blue Cross Blue Shield
– Blue Care Network
– Cigna
– Cofinity
– Molina
– Meridian
– United Health Care
– United Health Care – Community Plan
– Medicaid
– Priority Health
If your insurance is not on here, reach out to us anyway. We can check with our insurance folks to see if we can add them to our list!

What if my insurance doesn’t cover it?

All service fees are adjusted on a sliding scale, based on income. For programs like Therapy and Fun, we offer payment plans (not based on credit) over 6-9 months.

What documents do you need to get started?

We usually need the following items before we can schedule you:
– a copy of your insurance card
– a doctor’s referral (fax to 616-559-1056)
– a copy of your child’s IEP, if applicable

How long does it take to get an appointment?

We can usually see new clients within two weeks. The longest part of the process is usually waiting to hear back from insurance.

Contact

2505 Ardmore SE
Grand Rapids, MI 49506
(616) 559-1054
Fax: 616-559-1056

Hours

Monday – Thursday:
9am – 6pm
Friday:
9am – 5pm